Politique de confidentialité

In SONTUOSA, we attach the utmost importance to the protection of your personal data. This privacy policy explains the types of information we collect, how we use it, and the measures we take to ensure their safety. We invite you to read it carefully to understand your rights and our obligations.

1. The information we collect

1.1. Data that you provide directly

Personal information : Last name, first name, address, e-mail address, phone number.
Specific details : Information related to your events (e.g. : event type, preferences, etc).

1.2. Data collected automatically

Technical data : IP address, browser type, operating system, web pages visited.
Cookies : Trace files to understand your browsing behavior on our site.

1.3. Data from third parties

In some cases, we may receive additional information via partners or service providers working in collaboration with us.

2. Purposes of the use of your data

We use your information to :

Provide our services to : Manage the organisation and planning of your events.
Communicating with you : Respond to your requests, establish specifications, and inform you about our offers.
To maximize your experience : To customize our services based on your preferences.
Marketing : With your consent, to send you offers and promotions that suit your needs.

3. Sharing your data

Your personal data is only shared with :

Our service providers and partners : To ensure optimum service (e.g., caterers, decorators, entertainers).
Competent authorities : When this is required by law.
Third-party tools : For the management of payments, the analysis of website or sending e-mails.

We ensure that all of our partners to comply with strict standards of data protection.

4. Cookies and similar technologies

We use cookies to :

Improve navigation : To ensure the proper functioning of our site.
Analyze the performance : To understand how visitors interact with our platform.
To offer you targeted advertisements : Offer content tailored to your centres of interest.

You can manage your cookie preferences in your browser settings.

5. Security and data retention

We strive to protect your personal data :

Security measures : Storage on secure servers, encrypting sensitive data, protection against unauthorized access.
Shelf life : Your data are retained only for the period necessary to fulfill the purposes described, except if prolonged storage is required by law.

6. Your rights

You have the following rights :

Right of access : To obtain a copy of the data we hold about you.
Right to rectification : To update or correct inaccurate information.
Right to erasure : To request deletion of your data, subject to legal obligations.
Right of opposition : To refuse the use of your data for marketing purposes.
Right to portability : To receive your data in a structured format, commonly used and readable.

To exercise your rights, you can contact us at : contact@forcolaconseil.com.

7. International data transfers

Within our services, your data may be transferred outside of your country. We will ensure that such transfers comply with the laws in force and have proper safeguards.

8. Changes to this policy

This policy may be updated to reflect changes in our practices or in the regulations. We will notify you of any material changes through our website or by e-mail.

9. Contact us

If you have any questions or concerns regarding this privacy policy, please write to us at :
contact@forcolaconseil.com

We are committed to treat your data with care and to ensure their privacy.

Privacy policy